terms and conditions

Last Updated: January 1, 2026

By booking services with Silly Millie’s LLC, browsing this website, or submitting a booking request, you agree to the following Terms & Conditions. These terms are intended to summarize key policies. A signed Rental Contract is required for all bookings and shall govern in the event of any conflict.

If you do not agree with these Terms, please do not use our website or services.

1. Reservations & Deposits

  • A non-refundable $150 deposit is required to secure your event date and is applied toward the total balance.

  • Event dates are not reserved until both the deposit and signed Rental Contract are received.

  • Dates are held for 24 hours after a deposit request is issued. If payment and contract are not received within that time, the date may be released.

2. Payment Terms

  • The remaining balance is due 14 days prior to the event date.

  • Failure to pay the balance by the deadline will result in cancellation and forfeiture of all payments.

3. Incidental (Security) Fee

  • A $200 refundable incidental fee is required for all events.

  • This fee covers excessive cleaning, damage, loss, or missing items.

  • The incidental fee is invoiced 7 days prior to the event and must be paid no later than 3 days prior.

  • If no issues occur, the fee is refunded within 48 hours after the event.

  • Replacement or repair costs may exceed the incidental fee if damages occur.

4. Cancellations, Refunds & Credits

  • No refunds are issued once payment is made.

  • If a cancellation occurs after full payment, amounts paid may be applied as credit toward a future event within 6 months, subject to availability.

  • Credits may be transferred to friends or family at Silly Millie’s discretion.

  • Credits are non-refundable and require a new signed contract.

5. Additional Rentals & Add-Ons

  • Any add-ons or upgrades after initial booking must be approved and are subject to availability.

6. Delivery, Setup & Pickup

  • Silly Millie’s handles delivery, setup, takedown, and pickup.

  • Equipment may not be moved, rearranged, stacked, or disassembled by clients.

  • Decorations or attachments to equipment require prior written approval.

  • A $50 fee applies if ball pit balls are not returned to the pit at pickup.

7. Weather Policy

  • Clients are responsible for monitoring weather and having a backup plan.

  • Equipment must be placed in shade or covered areas during heat.

  • Silly Millie’s may refuse delivery, delay setup, or remove equipment if conditions are unsafe.

  • Weather-related cancellations are eligible for rescheduling within 6 months, not refunds.

8. Site Requirements

  • Setup area must be clean, level, dry, and hazard-free.

  • No dirt, gravel, or uneven surfaces permitted.

  • Outdoor grass setups should be freshly mowed.

  • Silly Millie’s is not responsible for damage to grass, flooring, or landscaping.

9. Safety & Supervision

  • All children must be actively supervised by an adult (18+) at all times.

  • Shoes, food, drinks, pets, sharp objects, and prohibited materials are not allowed in play areas.

  • No rough play, flips, pushing, or horseplay.

  • Full safety rules are provided in the signed Rental Contract.

10. Assumption of Risk & Liability Waiver

  • Use of soft play and bounce house equipment involves inherent risks.

  • By booking, clients assume all risks and release Silly Millie’s LLC from liability except in cases of gross negligence or willful misconduct.

11. Media Release

  • Silly Millie’s may photograph or video setups for marketing purposes.

  • We avoid capturing identifiable images of children.

  • Clients may opt out by notifying Silly Millie’s in writing prior to the event.

12. Force Majeure

  • Silly Millie’s is not liable for delays or cancellations due to events beyond our control, including weather, illness, emergencies, or government restrictions.

  • Rescheduling or credits may be offered at our discretion.

13. Governing Law

  • These Terms & Conditions are governed by the laws of the State of California.

  • Any disputes shall be resolved in Sacramento County, California.

14. website use

  • All content on this website, including images, text, and graphics, is the property of Silly Millie’s and may not be copied or used without permission.

  • We reserve the right to update or modify these Terms at any time without prior notice.

15. contact us

If you have any questions about these Terms or our services, please contact us:

📧 sillymilliesoftplay@gmail.com
📍 Sacramento, California
🌐 www.sillymilliesoftplay.com